Privacy Policy

We may disclose personal information to the following categories of recipients:

 

Service Providers

We may work with companies that help us operate our business, including providers of:

• Website hosting and design

• Course and membership platforms

• Video hosting

• Payment processing

• Order fulfillment and shipping

• Email and text-message delivery

• Customer-relationship management

• Analytics and advertising

• Cloud storage

• Scheduling and virtual meetings

• Fraud prevention, security, accounting, and legal services

These providers may access information as necessary to perform services on our behalf.

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Professional and Brand Partners

Certain co-branded certification programs may involve a skincare company, instructor, educator, or other professional partner. When necessary to administer a program, verify completion, provide partner benefits, or issue a co-branded certificate, we may disclose relevant enrollment and certification information to the identified partner.

We will not disclose your information to a certification partner for unrelated marketing unless we have a lawful basis or obtain any consent required by law.

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Advertising and Analytics Partners

We may use analytics or advertising tools that receive device, cookie, browsing, interaction, or purchase-related information to help measure website activity and deliver relevant advertising.

Depending on applicable law, some of these disclosures may be considered “sharing,” “selling,” or processing for targeted advertising, even when no money is exchanged.

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Legal and Business Purposes

We may disclose information when reasonably necessary to:

• Comply with a law, regulation, subpoena, court order, or legal process

• Respond to a lawful government request

• Enforce our agreements and policies

• Protect the rights, safety, or property of Boss Up & Glow, our customers, or others

• Investigate fraud, security incidents, or unlawful activity

• Complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

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6. Sale or Sharing of Personal Information

Boss Up & Glow does not knowingly sell personal information in exchange for money.

However, our use of certain advertising, analytics, or social-media technologies may be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws.

Where applicable, you may request to opt out by contacting us at [privacy email] or by using any privacy-choice link or cookie controls made available on our website.

We do not knowingly sell or share the personal information of individuals under 16 years old.

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7. Affiliate Links

Our website may contain affiliate or commission-based links. If you select an affiliate link, the applicable retailer or affiliate network may receive information such as cookie identifiers, referral information, your IP address, and information about resulting purchases.

Your activity on a third-party retailer’s website is governed by that retailer’s privacy policy. Where required, we will disclose our affiliate relationship.

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8. Photographs, Videos, and Testimonials

We will not publicly use your name, likeness, testimonial, treatment photographs, or identifiable video content for advertising without appropriate permission, except where you have intentionally made the content public or applicable law otherwise permits its use.

If a certification submission includes a model, you are responsible for obtaining the model’s written permission before submitting identifiable photographs, videos, or personal information.

A separate media or testimonial release may apply when content is intended for public marketing.

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9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide products, services, and account access

• Maintain course-completion and certification records

• Process transactions and fulfill orders

• Meet tax, accounting, contractual, and legal obligations

• Resolve disputes

• Prevent fraud

• Enforce our agreements

• Protect our legitimate business interests

Retention periods vary depending on the type of information and why it was collected. We may delete or anonymize information when it is no longer reasonably needed, unless a longer period is required or permitted by law.

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10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, transmission method, payment system, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and notifying us promptly if you suspect unauthorized access.

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11. Your Privacy Choices and Rights

Depending on where you live and subject to legal exceptions, you may have the right to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Obtain a copy of certain information

• Opt out of targeted advertising or certain sales or sharing

• Withdraw consent where processing relies on consent

• Appeal the denial of a privacy request

• Receive equal service without unlawful discrimination for exercising a privacy right

To submit a request, email [privacy email] with the subject line “Privacy Request.”

Please describe your request and provide enough information for us to identify the applicable account or records. We may need to verify your identity before processing certain requests. We will only request information reasonably necessary for verification.

An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

These rights are not absolute. We may deny or limit a request when an exception applies, such as when information must be retained to complete a transaction, comply with law, protect security, or establish or defend a legal claim.

If we deny an appealable request, we will provide information about how to appeal the decision where required.